Best Broadband Providers in The UK

Best Broadband Providers Listed by Trustpilot UK Customer Ratings

How to Choose a Reliable UK Broadband Provider?

When it comes to selecting the best UK broadband provider many of us rely on reviews from credible sources such as Trustpilot and OfCom research data. Trustpilot has thousands of reviews on all of the UK’s most popular internet and TV providers.

Best Broadband Providers in the UK Based on Trustpilot Ratings 

#1                       Lit Fibre       4.9/5 with Over 1,049 Reviews

#2          iTalk UK       4.6/5 with Over 16,392 Reviews

#3            Hyperoptic   4.5/5 with Over 21,561 Reviews

#4     Gigaclear      4.4/5 with Over 12,827 Reviews

#5           BeFibre        4.3/5 with Over 710 Reviews

 

If you live in London we would definitely recommend looking at Community Fibre (Opening Link Opens in New Tab) as they offer the best prices and customer service with a 4.8 Rating on Trustpilot.For comparison Plusnet has a 1.9, Sky 1.6, and Virgin 2.0 rating out of 5 on Trustpilot. Below is a comparison chart of the top UK widely available broadband providers based on an OfCom survey report from customers. 

When you leave a broadband provider it is always good to leave them a review so these rankings can truly reflect where the best customer support is.

What If I’m Complete Rookie and Don’t Know What Broadband Speed I Need For Our Household?

If were to be honest this was a question that even Big Ben of London Broadband asked himself when he realized there wasn’t a calculator to help people determine what speed they should get for their household. Below is the first custom calculator to help you find the average download and upload speed for your premise. We added a couple more sections to include a 50% and 75% usage interval to give customers an idea of the download and upload speed used by their devices. 

Mainstream UK Broadband Providers We Recommend

If you’re a broadband customer looking for the cheapest basic broadband or superfast fibre, Plusnet offers one of the cheapest ADSL deals for just £18.99 Per Month. Plusnet Unlimited Fibre Extra is just £24.99 Per Month and offers 66 Mbps download speeds. You can see the most recent offers from Plusnet by smashing the pink button below and we compare all three deals at once for you!

#3 Sky Broadband UK

Sky Broadband has consistently great customer service and reliable broadband service. Sky offers competitive pricing for Superfast, Ultrafast, and Ultrafast Plus fibre broadband from £28 Per Month.

Ranking in the top 3 UK broadband providers by OfCom you can see Sky has moved to 2nd place. OfCom is the internet watchdog in the UK that helps set industry standards such as the “Minimum Speed Guarantee”.

Sky Ultrafast Plus offers the highest “Minimum Speed Guarantee” for broadband packages offering 500 Mbps download speeds. Incredibly Sky guarantees a minimum speed of 400 Mbps or you get your entire month of Sky Broadband for Free!

#3 BT Broadband

BT Broadband offers six different broadband plans including three full fibre broadband deals. If you’re looking for BT fibre optic in your area we recommend you smash the BT Get Deal button and we will take you straight to the BT page. Just enter your postcode on their site and their system can check to see what lines are installed at your address.

Within three seconds you will know exactly what broadband plans are available in your area and you can use postcode M204PG as a test. This postcode has access up to Full Fibre 300 for easy comparison of your own postcode. 

#5 Virgin Media UK Broadband Provider

Virgin Media broadband is a leader in the UK broadband industry by constantly offering the fastest broadband speeds to customers all over the UK. Virgin Media currently holds the title of “Fastest Major UK Broadband Provider” by offering Gig1 Fibre. Gig1 Fibre offers download speeds of up to 1,104 Mbps and is 200 Mbps faster than BT and EE. 

Virgin Media offers the cheapest prices for fibre over 100 Mbps with its flagship M100 usually on sale for £28 per month. For broadband speeds between 100 Mbps and 500 Mbps we definitely recommend Virgin Media for the best prices. 

If you’re looking to bundle your broadband with TV you may want to look at the Big Bundle usually priced at £29.99 Per Month. Virgin Media offers fantastic broadband services with UK based customer service to help you any time of the day!

 

If you live in Rural UK you will absolutely Love Gigaclear as they are offering full fibre broadband to rural areas all over the UK.