EE Customer Service ⋆ How Good Is It?
Most Popular EE Deals EE Fibre £24.00 Per Month 36 Mbps Average Speed 32 Mbps Guaranteed Speed Free Connection Fees 24 Month Contract 5 GB of Free Mobile Data! EE Fibre Plus £27.00 Per Month 67 Mbps Average Speed 61 Mbps Guaranteed Speed Free Connection Fees 24 Month Contract 5 GB of Free Mobile Data! EE Full Fibre Deals EE Fibre Max 300 £42.00 Per Month 300 Mbps Average Speed 230 Mbps Guaranteed Speed £25.00 Connection Fee 24 Month Contract 20 GB of Free Mobile Data! EE Fibre Max 900 £54.00 Per Month 900 Mbps Average Speed 455 Mbps Guaranteed Speed £25.00 Connection Fee 24 Month Contract 20 GB of Free Mobile Data!
EE Customer Service currently Ranks #2 in the UK with an INCREDIBLE 88% Overall Customer Satisfaction rated by UK broadband customers. You can also read our most recent EE Broadband review for April 2021 to find out why EE is so popular. Our infographic below shows the latest results from OfCom, the UK internet, phone, and TV watchdog.
EE Broadband’s customer service has consistently been at the top of the UK Broadband Provider Rankings for three years. EE Broadband offers three different full-fibre broadband plans, which we have listed below for your convenience.
Most Popular EE Deals | |
| EE Fibre £24.00 Per Month 36 Mbps Average Speed 32 Mbps Guaranteed Speed Free Connection Fees 24 Month Contract 5 GB of Free Mobile Data! | EE Fibre Plus £27.00 Per Month 67 Mbps Average Speed 61 Mbps Guaranteed Speed Free Connection Fees 24 Month Contract 5 GB of Free Mobile Data! |
EE Full Fibre Deals | |
| EE Fibre Max 300 £42.00 Per Month 300 Mbps Average Speed 230 Mbps Guaranteed Speed £25.00 Connection Fee 24 Month Contract 20 GB of Free Mobile Data! | EE Fibre Max 900 £54.00 Per Month 900 Mbps Average Speed 455 Mbps Guaranteed Speed £25.00 Connection Fee 24 Month Contract 20 GB of Free Mobile Data! |
EE Contact Numbers
EE Broadband offers THREE contact phone numbers where you can find them here on their contact page. They also offer a convenient chat option so you can talk to customer service straight away. If you work for the NHS you may qualify for the EE NHS Discount of 20% on EE Broadband plans.
EE Customer Service – Reliability of Broadband Service
EE Broadband was ranked the #1 UK Broadband Provider for “Reliability of Broadband Service”. If your current broadband provider keeps cutting out or if you’re tired of ADSL speeds, EE Broadband can get you switched easily.
The two biggest reasons (90%) that customers call with a complaint is because either the speed is too slow (50%) or their broadband is unreliable (40%). EE has performed the best in both of these categories with the fewest complaints.
EE Customer Service – Speed Of Broadband Service
EE Broadband not only was #1 in the UK for “Reliability of Broadband Service” it came in hot at #1 for “Speed of Service” as well. EE does offer higher minimum guaranteed speeds than the other broadband providers.
Getting Broadband Speeds As Promised
If you want a broadband provider that will deliver the broadband speeds you are promised, then you will definitely love EE Broadband. The other reason customers love EE is because of their extra data incentives.
If you get an ADSL or superfast fibre deal with EE, you will get an extra 5 GB of data for your mobile phone. If you get either Fibre Max 100, Fibre Max 300, or Fibre Max 900, you will get 20 GB of Free mobile data.